Questions tagged [site-administration]

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6 votes
1 answer
43 views

How does someone get a job as a community manager or social media person? How do you even define your skills?

I have been volunteering my time as a Facebook admin for both page and groups (I am a FB power admin), YouTube moderator (particularly for live streams), and for a largeish subreddit (>500k) as a ...
msguineapigsrus's user avatar
5 votes
0 answers
68 views

How and where to find a good community manager? [closed]

What are the criteria for being a good community manager? What expectations can you have from a good community manager? Where is the best place to look for someone to manage a starting community? Do ...
Veronique Sidemeet's user avatar
6 votes
2 answers
136 views

Why is moderation important?

After trying to draw some attention to a community about the lag time in review queues being handled, I was met with this response from one of the users: "I'm still confused why should I care ...
Nike Dattani's user avatar
6 votes
2 answers
116 views

What are the advantages/disadvantages to requiring users to be logged in to post ads?

I develop an online classified advertising web/mobile service. Right now users don't have to be logged in to place an ad. It is enough to use a valid email address. Having an account has other ...
Niklas Rosencrantz's user avatar
2 votes
0 answers
32 views

Where can I find guidance in setting up free wifi Internet access for our municipality?

I would like to submit a proposal to my municipality for them to offer free wifi Internet to the township residents. They do not have an exclusivity agreement for Internet service with the current ISP,...
0tyranny0poverty's user avatar
8 votes
0 answers
82 views

Examples of majority rule/mob rule communities that have succeed long term and don't degrade to lowest common denominator?

A recent episode of The Orville - Majority Rule - had an interesting premise: the entire society's laws were voted on by everyone all the time. The majority vote wins and that is how laws are created ...
MobRules's user avatar
13 votes
4 answers
113 views

How do you get a job as a Community worker? Can volunteering hurt your chances?

I volunteer as a moderator for a pretty popular online game. The gameā€™s still relatively young - itā€™s five years old now; Iā€™ve been a player since it opened and a moderator for over three years. Iā€™m ...
Hodag's user avatar
  • 131
3 votes
1 answer
69 views

An indifferent server manager who is a close friend of the owner

I am an administrator on a small, new Minecraft server. Our administration team has a "Manager". However, it seems that he is unwilling to do any jobs. From plugin configuration or even simply ...
54D's user avatar
  • 499
7 votes
3 answers
108 views

Do I have other options to getting a domain name?

We currently have a domain name that is long and contains a hyphen. It isn't very easy to hand out to users because it doesn't just roll off the tongue. There is another domain that we'd like to ...
IReallyWantThatOne's user avatar
12 votes
3 answers
188 views

My co-workers don't understand what moderation means

I moderate a roleplay forum unpaid. I do this because I love to moderate. Moderators on this site get in role play authority to enforce users. (ex. being a group leader.) I have slowly realized that ...
Fisherdog's user avatar
  • 121
6 votes
3 answers
56 views

What questions can help me to select the right person to help me with my community?

I am currently searching for help for my site. Especially on the technical side I need support and have some applications already. The problem is that I want someone who also has a feeling and good ...
loiro's user avatar
  • 866
13 votes
5 answers
117 views

How can a community raise funds to help offset costs, even if site is non commercial?

I run a very small community with a nascent population (online; not associated with a geographical area). Even though my intention is to not necessarily create a profitable business out of this ...
Zoltán Schmidt's user avatar
6 votes
1 answer
143 views

How to deal with extremely rude Facebook troll?

I had a friend - well, call him one. Our relationship went worse and eventually, I had to block him. He's still active on one of the social media pages of my community, though, and exploits it. He's ...
Zoltán Schmidt's user avatar
7 votes
1 answer
211 views

How can an online community measure its growth and development?

Is there a more effective way to measure how a community is growing and developing than just with simple metrics like: Total membership Number of new members per week or month Number and percentage ...
Greg Chase's user avatar
  • 1,800
8 votes
1 answer
230 views

What are best practices for creating engaging experience in a forum-based community?

So, I'm building a science and tech forum website and I need recommendations on how to make the experience for the members more engaging so that more of the membership will return, and become more ...
Tunero_Uchiha's user avatar
7 votes
2 answers
337 views

Is there a better platform for online communities than Facebook Groups?

I'm currently in the planning/strategic stages to flourish a new online and offline community for Brazilian makers (DIY culture). I'm thinking about the platform to make the online interface. What ...
allanmelo's user avatar
13 votes
1 answer
93 views

Rewarding high quality contributions?

The community I help run has a message board. Occasionally, a user provides content that is very high quality and deserves some kind of recognition. The problem I have is that this board doesn't have ...
HelpMeObiWan's user avatar
15 votes
2 answers
253 views

What metrics are helpful to describe the health of a community?

So I am managing a lot of sub communities and it became very hard to keep track of every single one. Moderator features are still in development and it happened already that I didn't notice bad ...
loiro's user avatar
  • 866
18 votes
4 answers
718 views

Formally promoted staff members, technically the same as before - is this a good idea?

I've been part of a gaming community since its very beginning, and I've seen many decisions in these years. The most recent decision is quite confusing to me because it seems irrational to me. Before ...
Zerotime's user avatar
  • 3,785
16 votes
1 answer
131 views

What does a Community Manager do?

My community has moderators and administrators. Basically, the moderators run the day to day community and the administrators run the day to day business of the community. The administrators are ...
Frank's user avatar
  • 333
10 votes
3 answers
81 views

Pitfalls to avoid when transferring community ownership?

I am taking over a small gaming community. It has about 200 active members, a web forum and two game servers. The current owner is transferring the domain name, the forum and both game servers to me. ...
Bill L.'s user avatar
  • 103
4 votes
0 answers
72 views

What are the benefits and disadvantages to implementing democracy in an online authoritative community? [closed]

I thought it might be good to ask a question such as this, since while I know the basic arguments, I'm curious as to how other people have found integrating a democratic atmosphere into their ...
Stefano Elia's user avatar
17 votes
2 answers
233 views

Community Leader is not productive and hurts site growth

I am one of 4 co-founders for a Minecraft community that is going live in January. In addition to the 4 of us, we have two administrators and a few moderators. Founder A is the guy that provides the ...
xTurner's user avatar
  • 496
8 votes
2 answers
1k views

What is the difference between an admin, a community manager and a moderator?

I see words "admin", "community manager" and "moderator" on many different forums (like Reddit or Stack Overflow or Facebook). What is the difference between them?
user698's user avatar
  • 81
9 votes
2 answers
97 views

New owner has changed direction, how do old moderators adapt?

A while ago, the owner of our community stepped aside. A couple of the most senior community members offered to take up the reins. I believe this means everything from domain name to servers to forum ...
ConcernedMod's user avatar
12 votes
3 answers
249 views

Where is the line between Moderator and Administrator?

I am currently developing a site basically from scratch; the only third-party tools I'm using are web development libraries like jQuery and Kohana. This means I have full control over user permissions,...
Brian S's user avatar
  • 223
41 votes
5 answers
1k views

What should be done about posts that threaten suicide on our forums?

What should be done about posts that threaten suicide on our forums (assuming these are real threats and not an attempt to troll)? Does anything need to be reported or done and would saying anything ...
Justine Krejcha's user avatar
20 votes
3 answers
220 views

How to deal with an unreachable site owner?

Giving this question a shot since it's something I'm currently dealing with... I've been an administrator of a forum/site community for a number of years and for the past couple years the actual ...
Nathan C's user avatar
  • 478